Shipping policy
We want you to be completely satisfied with your purchase and pride ourselves for developing products of the highest quality.Β
Australian Shipping
For all Australian orders under $110, shipping will charged at $8.99.Β
FREE SHIPPING ON AUSTRALIAN ORDERS over $110 (standard shipping only). Rates apply for Express Shipping.Β
TheΒ usual shipping timeframe within Australia is 5-12 business days for standardΒ tracked shipping and 1-3 business days for express shipping.Β Note that some carriers are expecting delays due to the impact of staff shortages and COVID-19.
INTERNATIONAL SHIPPING
We offerΒ FREE tracked regular shipping on all NZ, US, CA and UK orders over $199.00 (all orders under $199.00 incur a $49.00 shipping fee).
All international orders are sentΒ Standard Tracked Shipping (5-12 business days).
Please be aware that additional customs fees or charges may apply on collection of your order in your country. Customs fees or charges are not included or covered by Eir Women and are the responsibility of the customer.Β
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HOW DO I TRACK MY ORDER?
Your order will be processed within 48 hours at Eir Women headquarters. Our delivery partners Australia Post or DHL will collect your order and you will receive a confirmation email with a tracking number as soon as your package ships.
If you are unable to locate your tracking number, or if you have any questions about your shipped order please reach out to our customer care team at info@eirwomen.com.au and we will assist you with your enquiry.
Eir Women will not be liable for delayed or lost shipment. Eir Women will not be liable for delays in delivery due to incorrect customer information provided during checkout.
You are responsible to have someone at the delivery address to sign for and accept the delivery. Eir Women will not be liable for any cost for re-delivery attempts. This cost will be passed on to you if the delivery address is unattended at the time of delivery, or if incorrect details are provided during the checkout process.